ck998 Terms and Conditions

Registration Eligibility

To create and use an account on the ck998 platform, the following conditions must be met:

• You must be at least 21 years old. This platform is open only to those aged 21 and above.
• You must be a resident of Bangladesh and online gaming must be legally permitted under the laws of your jurisdiction.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• You must place bets in your own name and using your own personal funds — not on behalf of anyone else.
• You are not subject to any active ban and ck998 has not previously closed your account.

Age Verification

ck998 reserves the right to verify age at any time. A copy of a national identity card or passport may be requested for verification. Withdrawals may be suspended until age verification is complete. An account found to belong to an underage person will be closed immediately and the associated balance may be forfeited.

Registration Process

You must provide accurate and complete information to complete registration. Providing false information or withholding information is a violation of these Terms and may result in account closure.

• To change the name, date of birth, or identity information provided at registration, please contact support.
• Keeping your email address and password confidential is entirely your responsibility.
• Any unauthorised access to your account must be reported to us immediately.
• You are responsible for all activity carried out from your account.

KYC Verification

As part of operating a secure platform, ck998 follows a Know Your Customer (KYC) process. Submitting KYC documents may be required before your first withdrawal or after depositing above a certain amount. Failure to submit documents may delay or suspend withdrawals.

Deposit Rules

The following payment methods are accepted for depositing funds at ck998:

• Minimum deposit amount: ৳500 (for each method).
• Accepted methods: bKash, Nagad, Rocket, bank transfer.
• Provide accurate account details when making a deposit — ck998 is not responsible for delays or loss of funds caused by incorrect information.
• Deposited funds must be used solely for your own gaming.
• Using third-party payment methods or cards is prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Standard processing time: 5–30 minutes.
• Any pending bonus wagering requirements must be completed before a withdrawal request is processed.
• The withdrawal method must generally match the deposit method used.
• ck998 reserves the right to request additional verification for unusual withdrawal requests and may temporarily hold certain requests.
• Large withdrawal amounts may be delayed if KYC has not been completed.

General Bonus Terms

• Each bonus offer has its own specific terms, which are displayed at the time the bonus is received.
• Bonus funds cannot be withdrawn before the wagering requirements have been met.
• Bonuses are for personal use only — transferring, selling, or exchanging them is prohibited.
• Claiming multiple bonuses from the same household, the same device, or the same IP address is not permitted.
• ck998 reserves the right to cancel bonuses and investigate accounts in cases of suspected bonus abuse.
• ck998 reserves the right to change or discontinue bonus offers at any time.

VIP Program

The ck998 VIP program has five tiers. Each tier comes with a weekly cashback benefit:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

VIP tier upgrades are determined based on gaming activity. Cashback rewards may carry their own wagering conditions.

General Gaming Rules

• A confirmed bet generally cannot be cancelled. Exceptions may apply in cases of technical error or an obvious mistake.
• ck998 is not responsible for internet disconnections during a gaming session; however, the game state is saved once the connection is restored.
• Winnings resulting from a technical error in the software will not be considered valid.
• ck998 reserves the right to suspend or modify any game or betting market at any time.

Prohibited Activities

Any of the following activities are strictly prohibited and will result in immediate account closure:

• Arbitrage betting or bonus abuse (bonus hunting).
• Placing bets using automated bots, scripts, or software.
• Any attempt to influence game outcomes or engage in match-fixing.
• Using the platform for money laundering or any unlawful financial activity.
• Harassing other members or attempting to harm other users of the platform.
• Operating multiple accounts for the same individual.

Fair Play Policy

ck998 is committed to ensuring a fair and transparent gaming environment. Our gaming software is sourced from reputable providers and outcomes are determined impartially using Random Number Generator (RNG) technology.

Data and Account Security

• The ck998 platform is secured with SSL (Secure Socket Layer) encryption technology.
• All financial transactions are processed through a secure payment gateway.
• Never share your login details with anyone — no ck998 representative will ever ask for your password.
• If you notice any suspicious activity, contact support immediately.

Our Commitment

ck998 believes that gaming is a form of entertainment and should be enjoyed responsibly. We care about the mental and financial wellbeing of our members.

• You can set a Deposit Limit on your own account.
• Contact support to access a temporary break or Self-Exclusion option.
• If you notice signs of gaming addiction, please seek professional help.
• Avoid gaming with borrowed money.

For more information, visit our Responsible Gaming page.

Use of Personal Information

ck998 uses the personal information you provide only for the following purposes:

• Account creation and management.
• Payment processing and identity verification.
• Customer service and support.
• Fulfilling applicable legal obligations.
• Promotional communications (with your consent only).

To read our full privacy policy, visit the Privacy Policy page.

Account Closure by ck998

ck998 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause in these Terms.
• Fraudulent or deceptive activity.
• Suspected money laundering.
• Providing false identity information.
• Proof of being underage.

In the event of account closure, any valid balance earned in accordance with the rules will be returned, however bonus funds may be forfeited.

Voluntary Account Closure

You may request to close your account at any time through support. Any pending bets and withdrawals will be settled before the account is closed. If a valid balance remains, it will be returned.

Limited Liability

ck998 is not responsible for the following:

• Game losses due to internet disconnection.
• Technical issues with your device or network.
• Delays or failures by third-party payment providers.
• Losses resulting from sharing your account information with others.
• Unforeseen circumstances or force majeure (natural disasters, government directives, etc.).

Complaint Process

For any dispute or complaint, please follow the steps below:

• Step 1: Contact support directly via 24/7 live chat. Most issues are resolved at this stage.
• Step 2: If the issue is not resolved via live chat, send a detailed complaint to [email protected] by email.
• Step 3: Our senior team will review the complaint and communicate a decision within a reasonable time.

The decision of ck998 will be considered final, unless clear evidence establishes otherwise.

Changes to Terms

ck998 may change, amend, or update these terms at any time. For significant changes, notice will be given via the registered email or on the platform. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

Language and Interpretation

These terms are written in Bengali and the Bengali version is final and binding. In the event of any ambiguity or disagreement, the interpretation of ck998 will be considered final.

Severability

If any provision of these terms is for any reason found to be inapplicable or unenforceable, the remaining provisions will remain fully in effect. That provision will be applied to the extent possible within the legal framework.

Get Support

If you have any questions or complaints about these terms, please contact us:

Live chat responses are typically instant and email responses are quick. Please have the details of your complaint and your account information ready.